Dear valued clients,
We are pleased to announce that SignalPoint Communications has acquired your contract from Wave2Wave Communications. Nothing will change from your perspective and all services will continue at the same level of service and terms related to your existing contract/s. Going forward you will notice some small alterations to the communications you receive, as we add our new name to statements, letters, and emails.
While you should see no operational changes, if for any reason you experience changes in any area, please let us know immediately and we will address the issue promptly.
One thing that has not changed is your relationship and open communications with your Account Executive. Moving forward as part of the new company, we will enable your Account Executive to bring you an unprecedented depth of ideas and resources. With these resources comes a renewed commitment to the values that have defined us for more than 13 years- listening to you and understanding your needs, delivering solutions, and helping to turn those commitments into an overall Exceptional Client Experience.
As always, your Account Executive or any of our valued team members are available to discuss any aspect of your relationship with SignalPoint Communications. We greatly value our relationship; we stand ready to work with you to provide exceptional service and the absolute best customer experience.
Chief Operations Officer